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 Our 100% Quality Guarantee

Quality is essential to Grade Squad teachers. It’s so important, in fact, that so far we’ve had exactly zero assignments returned. That’s right, we haven’t made a single mistake yet. But things happen, which is why we offer a 100% money back guarantee if we make an error while grading your homework. If you feel we’ve made an error here’s what to do:

  1. Draw a circle around the question we missed or on which we made an error.
  2. Scan or photograph the assignment and email it to: quality@gradesquad.com
  3. Within 24 hours we’ll validate the error and provide a 100% refund. (Monthly members will receive a refund equal to one pay-as-you-go lesson.)

*Note: It’s especially important that you upload class notes with your assignment, because these help our teachers see the method that your own teacher prefers you use to solve your homework problems. If no class notes are provided our teachers will use the most common method for the skill demonstrated in the lesson.